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Experience

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Board & Advisory Experience

2025 – Present

Board Advisor

QTONIC QUANTUM

Provides strategic counsel to a cybersecurity company delivering quantum risk and vulnerability intelligence solutions that help organizations identify exposure, assess material risk, and prepare for post-quantum migration.

  • Advises leadership on market strategy, enterprise positioning, and emerging technology opportunities.
  • Provides perspective on cybersecurity risk, technology adoption, and evolving enterprise needs.

 

2025 – Present

Board Chair

DEEPGRIDS

Leads board oversight for an AI-native enterprise software company transforming quote-to-proposal workflows through specialized AI agents.

  • Advises leadership on scaling strategy, product-market fit, go-to-market execution, and enterprise adoption.
  • Provides governance perspective on AI innovation, operational growth, and long-term value creation.

 

2024 – Present

Global Board Advisor

AI2030

Provides strategic counsel to a global initiative focused on advancing responsible AI deployment while balancing innovation opportunities with ethical, societal, and business risks.

  • Advises on responsible AI adoption, governance considerations, and the implications of emerging technologies.
  • Contributes executive perspective on building trust and maximizing AI’s positive impact.

 

2024 – Present

VP, Board of Trustees

ALEXANDRIA SYMPHONY ORCHESTRA

Provides board leadership for a professional regional orchestra with a $1.5M operating budget.

  • Co-leads board initiatives focused on organizational sustainability, leadership transition, and strategic priorities.
  • Leads the search committee for the organization’s next Music Director/Conductor.

 

2019 – Present

Director

PEAPACK-GLADSTONE FINANCIAL

Serves on the board of a publicly traded $7B commercial bank specializing in private banking and wealth management.

  • Provides oversight and strategic guidance on enterprise performance, governance, risk, and long-term value creation.
  • Serves on the Governance Committee, supporting board effectiveness, succession planning, and ethical standards.
  • Brings executive experience in financial services transformation, customer strategy, brand reputation, and innovation.

 

Executive Experience

2016 – Present

Consultant, Author & Speaker

CMO INC.

Advises senior executives and organizations on growth strategy, brand positioning, innovation, and customer-driven transformation.

  • Provides strategic counsel to financial institutions, consumer companies, and global technology organizations.
  • Author of Marketing in the #FakeNews Era, addressing the evolving challenges of trust, reputation, and information integrity.
  • Forbes Senior Contributor and frequent speaker on marketing, transformation, and business strategy.

 

2020 – 2022

Global CEO

PSB INSIGHTS (A WPP COMPANY)

Led a global insights and strategy consultancy with 250 employees serving clients across more than 200 countries.

  • Restructured the organization, strengthened culture and collaboration across regions, and restored revenue growth.
  • Expanded innovation capabilities and implemented stronger business development processes.
  • Guided the organization through the COVID-19 pandemic and a period of significant market disruption.

 

2015 – 2016

Chief Marketing Officer

THE HERSHEY COMPANY

Served on the Global Leadership Team, reporting to the Chairman and CEO, with responsibility for global brands, innovation, digital transformation, and marketing excellence.

  • Led global innovation across product, packaging, digital, and business model initiatives, generating more than $200M in pipeline value.
  • Modernized marketing capabilities through enhanced analytics, consumer insights, digital transformation, and innovation processes.
  • Built stronger organizational capabilities and a culture focused on bold thinking, speed, and market impact.

 

2003 – 2015

Senior Executive Leadership Roles

CAPITAL ONE

Held progressively senior leadership roles, including:

  • Senior Vice President, Brand Marketing, Capital One Financial (2012–2015)
  • Chief Marketing Officer, Capital One Bank (2009–2012)
  • Senior Vice President, Bank and Card Brand Marketing (2006–2009)
  • Managing Vice President, Brand Marketing (2005–2006)
  • Director, Brand Marketing (2003–2005)

Key accomplishments:

  • Helped transform Capital One from a mono-line credit card company into a diversified top-tier financial services organization.
  • Led brand strategy, customer growth initiatives, product innovation, and marketing transformation across banking, credit cards, digital banking, auto finance, and other businesses.
  • Directed integration efforts for major acquisitions, including ING Direct, supporting enterprise brand evolution and customer growth.

 

Education

1988

MBA, Marketing & General Management

DARTMOUTH COLLEGE, TUCK SCHOOL OF BUSINESS

1983

BA, History & Literature

HARvARD UNIVERSITY